How to Log In to the Ejar Platform Through Nafath in 2026: Steps, Common Problems and What to Do Next
How to log in to the Ejar platform through Nafath step by step, fixes when the Nafath request or your lease doesn't appear, and what to do once you're in.
To log in to the Ejar platform, open the official website ejar.sa, choose to log in through Nafath, the National Single Sign-On, and enter your national ID or iqama (residence permit) number. A number then appears on the screen: open the Nafath app on your phone and confirm the request by choosing that same number. Once confirmed, you return to Ejar logged in to your account, where your leases are listed.
This guide walks through the steps in detail, what you need before you start, the most common reasons a login fails and how to fix them, and what tenants usually do once they are in: review and approve a new lease, pay rent, and get a copy of the lease. If you are renting in Saudi Arabia for the first time, start with the Saudi Residential Rental Guide, then come back to these steps when Ejar notifies you.
What is the Ejar platform, and why do tenants log in?
Ejar is the official electronic network for rental services in Saudi Arabia, under the Real Estate General Authority (REGA). The unified residential lease is created and registered there, and rent can be paid through its digital channels. Tenants usually log in for one of three reasons:
- They have been notified that a new lease is waiting for their review and approval.
- A rent payment is due.
- They need a copy of their lease or want to follow its status.
For what the platform does and does not do for tenants, read What Is the Ejar Platform? What It Does for Tenants in Saudi Arabia, and What It Doesn't.
What you need before you log in
- Your national ID or iqama number: this is what you enter on the login page.
- The Nafath app, installed and activated on your phone: a Nafath login is completed by confirming the request in the app. If it is not activated on the phone you use now, activate it first by following the verification steps the app itself asks for.
- An up-to-date browser and a stable internet connection, on your phone or computer.
How to log in to the Ejar platform through Nafath
- Type the official address, ejar.sa, into your browser yourself, rather than opening a link sent to you by someone you don't know.
- Choose to log in, then choose Nafath as the login method.
- Enter your national ID or iqama number and continue.
- A number appears on the screen. Open the Nafath app on your phone and confirm the login request by choosing the same number.
- Complete whatever identity verification the app asks for, such as face verification, and you return to Ejar logged in to your account.
If you are logging in on the same phone, the steps are the same: open the site in your phone's browser, switch to the Nafath app to confirm the request, then go back to the browser.
Why can't I log in to Ejar? Common problems and fixes
- The request doesn't appear in the Nafath app: open the app yourself instead of waiting for a notification, and make sure it is updated and activated on the phone you are using now. If you recently changed phones, activate Nafath on the new one, then start again from the Ejar website.
- You chose a different number, or took too long to confirm: the request may be declined or expire. That does no harm: start the login again and a new number appears.
- An error about your ID number: re-enter it, and make sure you use your national ID number if you are a citizen, or your iqama number if you are a resident.
- The page doesn't respond or sends you back to the start: update your browser or try another browser or device, and close old Ejar tabs before trying again. At busy times, waiting a little may be enough.
- You are in, but the lease is missing: a lease appears in your account only after the lessor, or someone acting for them such as a broker or a real-estate office registered on the Ejar network, has created it. Ask them whether they have created and sent it, and make sure they entered your ID number and mobile number correctly.
- The problem persists: contact support through the channels listed on Ejar's official website. If the problem is activating the Nafath app itself, ask for help through Nafath's published support channels.
A warning: never confirm a Nafath request you did not start
A request in the Nafath app asks you to confirm your identity for a service. If a request appears that you did not start and do not recognize, do not confirm it. And never share the number on the screen or any verification code with someone who calls or messages you, even if they say they are from Ejar or acting for the lessor.
What to do once you are logged in
Review and approve a new lease
When the lessor, or someone acting for them, creates a lease in your name, you are notified to review it. Open the lease from your account, read every clause, and match every figure against what you agreed: the rent, the number of payments and their dates, the term, and the unit details. Do not approve a lease with a figure or a date you did not agree to; ask for it to be corrected first. Once both parties approve, the lease is registered and takes effect, and it appears among your leases.
The Ejar documentation fee falls to the lessor by default; if you are asked to pay it, agree that in writing. For the clauses to review, read What Is an Ejar Contract in Saudi Arabia? Clauses, Registration and Getting a Copy.
Pay rent
Rent is paid according to the payment schedule recorded in the lease. From 15-1-2024, the Real Estate General Authority began restricting rent payments for residential leases to Ejar's digital channels, such as mada and SADAD, gradually and starting with new leases, and the amounts go to the lessor's registered bank account. Keep proof of every payment, and never pay any part of the rent in cash.
Get a copy of your lease
Open the list of leases in your account, view the lease you need and confirm its details, then download it as a PDF or print it. The service is available to both tenant and lessor, and you may need the copy in procedures such as moving the electricity or water account into your name.
If the lessor has not registered the lease
Under the regulatory provisions governing the relationship between lessor and tenant announced on 25-9-2025, registering the lease on Ejar is the lessor's duty, and the tenant may apply to register it. When one party registers it, the other is notified and may object to its details before the Real Estate General Authority within 60 days of being notified; if that period passes without an objection, the details are treated as correct.
Before you approve: is the large payment what worries you?
Often the reason you are logging in to Ejar is a new lease waiting for your approval, and with it a large first payment: lessors commonly ask for the year's rent in one payment upfront, or in two or four large payments. The lease records the payment schedule the two parties agree, and Ejar supports several payment cycles, including monthly, quarterly, semi-annual and annual, but nothing obliges a lessor to accept any particular one. So weigh your options before you approve, not after:
- Negotiate more payments with the lessor, and ask for the agreed schedule to be recorded in the lease itself.
- Work out what you need at the start against the total cost of each route; the comparison is in Paying Rent Monthly Instead of Annually in Saudi Arabia: How the Two Differ and Your Options.
- Compare offers if you turn to a company that pays the lessor while you repay it monthly: every company of this kind charges for its service, so compare the total amount before you accept.
If the annual payment is the obstacle: how Dlight works
Dlight is a Saudi fintech company that helps tenants turn annual rent into monthly payments. You choose the home and agree terms with the landlord; Dlight does not offer homes or search for one on your behalf. In the usual arrangement, Dlight pays the landlord in two payments during the year and you pay monthly, and one of the questions the application form may ask is whether the landlord accepts the rent in two payments. If the landlord insists on receiving the whole year in one payment, the application may stop at that point, and the team contacts you to look at the options available, with no promised outcome.
Depending on the city of the unit you will rent, your application may currently be reviewed case by case by Dlight's team, and completing the arrangement cannot be promised in advance. Every application is subject to eligibility review and verification: you must be a Saudi citizen or a legal resident with income that can be verified, and approval is not promised in advance.
After approval, registering the lease on Ejar is part of completing the arrangement; the lease there is in your name, and you log in to review and approve it with the same steps as in this guide. Dlight charges for its service, either within the payments or as a separate fee, and the exact amount of each payment and the total cost appear in Dlight's offer after approval, before you accept it. Read it in full, and also ask what applies if a payment is late. Payment dates are set in the plan, and the first payment or a fee may be requested before the lease is registered or at its start.
To understand the idea in full before applying, read Rent Without Paying a Year Upfront in Saudi Arabia: A Guide to Paying Rent Monthly, then go through the Monthly Rent Pre-Application Checklist.
Frequently asked questions about logging in to Ejar
Do I need the Nafath app to log in to Ejar?
In most cases, yes: the login goes through Nafath, and you confirm the request in the Nafath app by choosing the number shown on the screen. So install and activate the app on your phone before you need to approve a lease or make a payment.
Why doesn't my lease appear after I log in?
Because a lease does not appear until the lessor, or someone acting for them, creates it and enters your details. Ask whether they have created and sent it, and make sure your ID number and mobile number in it are correct. If the lessor has not registered the lease at all, the 25-9-2025 provisions let you apply to register it.
Can I turn the year's rent into monthly payments with Dlight?
You can apply through Dlight, and the arrangement is completed on a specific unit that you choose. In the usual arrangement, Dlight pays the landlord in two payments during the year and you pay monthly; if the landlord insists on one payment, the application may stop and the team contacts you, with no promised outcome. Depending on the city of the unit, your application may currently be reviewed case by case by Dlight's team, and completing the arrangement cannot be promised in advance. Every application is subject to eligibility review and verification, and the amount of each payment and the total cost appear in the offer after approval, before you accept it.
In short
Logging in to Ejar goes through Nafath: your ID or iqama number, then the matching number confirmed in the app. What matters most after that is reading the lease and its payment schedule before you approve, and keeping proof of every payment. If the large payment at registration is what is holding you back, find out whether you can pay your rent monthly by applying with Dlight; depending on the city of the unit, your application may currently be reviewed case by case, and completing the arrangement cannot be promised in advance.
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